Refund and Returns Policy

At Axora Apparels, we are committed to delivering quality products and ensuring customer satisfaction.

1. Return Eligibility

We accept return requests within 7 days of delivery only under the following conditions:

• Product is defective or damaged
• Incorrect item received
• Size mismatch (if applicable policy allows exchange)

2. Return Conditions

To be eligible for a return:

• Items must be unused and in original condition
• Original packaging must be intact
• Proof of purchase is required

3. Non-Returnable Items

Certain items are not eligible for return:

• Sale or discounted items
• Items marked as final sale
• Used, washed, or altered products

4. Refund Process

Once your return is received and inspected:

• Refunds will be processed within 5–10 business days
• Refunds will be issued via the original payment method

5. Exchanges

We offer exchanges only for damaged or incorrect items, subject to availability.

6. Shipping Charges

Shipping fees are non-refundable unless the return is due to our error.